CHILL OUT REFRIGERATION HIRE – TERMS & CONDITIONS (UK)
1. Definitions
- “Company” refers to Chill Out Refrigeration Hire.
- “Customer” refers to the person or business hiring equipment.
- “Equipment” refers to any refrigeration units or accessories supplied by the Company.
2. Hire Period
2.1 The hire period begins on the date the Equipment is delivered or collected and ends on the date it is returned to the Company.
2.2 Any extension to the hire period must be agreed in writing.
2.3 Hire continues to be chargeable until the Equipment is returned to the Company in full working order.
3. Delivery & Collection
3.1 Delivery and collection times are estimates only. The Company is not liable for any loss arising from delay.
3.2 The Customer must ensure safe and unobstructed access for delivery and collection. Additional charges may apply if access is restricted.
4. Customer Responsibilities
4.1 The Customer is fully and solely responsible for the Equipment for the entire duration of the hire period, including any loss, theft, damage, deterioration, or misuse.
4.2 The Customer must obtain suitable insurance to fully cover the Equipment while on hire, including accidental damage, fire, flooding, theft, vandalism, or misuse.
4.3 The Customer must ensure the Equipment is used safely, correctly, and in accordance with any instructions provided.
4.4 The Customer must provide a safe electrical supply and ensure the Equipment is positioned in a secure, level, and weather-appropriate location.
4.5 No modifications, repairs, or alterations may be made to the Equipment by the Customer.
5. Damage, Loss, Theft & Repair Costs
5.1 Any damage, loss, theft, or malfunction must be reported to the Company immediately.
5.2 The Customer is liable for the full repair or replacement cost of any Equipment lost, stolen, or damaged while on hire.
5.3 Where Equipment is lost, stolen, damaged beyond repair, or unavailable for hire due to Customer-caused damage, **the Customer will be liable for “loss of hire” costs**, calculated at the standard daily hire rate, **until the Equipment is repaired or replaced**.
5.4 Hire charges and loss-of-hire charges will continue until the Company confirms the Equipment is fully repaired or replaced and available for re-hire.
6. Use of Equipment
6.1 Equipment must only be used for its intended purpose.
6.2 Overloading or improper use of units is strictly prohibited.
6.3 The Company accepts no liability for loss of stock, food, or product due to Equipment failure, power issues, misuse, operator error, or unsuitable environmental conditions.
7. Payments & Charges
7.1 Hire charges must be paid as agreed prior to delivery unless otherwise arranged.
7.2 Late payment may incur additional fees.
7.3 Additional fees may apply for cleaning, waiting times, failed delivery attempts, extended hire, loss of hire, or damage-related downtime.
8. Cancellations
8.1 Cancellations within 48 hours of the scheduled delivery may incur a cancellation fee.
8.2 Special-order items or long-term hire arrangements may be subject to additional cancellation terms.
9. Liability (UK Legal Notice)
9.1 Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by the Company’s negligence, as required under the **UK Consumer Rights Act 2015** and **Unfair Contract Terms Act 1977**.
9.2 Except as stated above, the Company is not liable for indirect or consequential losses, including loss of stock or profit.
9.3 The Company’s total liability shall not exceed the hire fee paid for the relevant hire period.
10. Termination
10.1 The Company may terminate the hire immediately if the Customer breaches any of these terms.
10.2 On termination, the Customer must make the Equipment available for immediate collection.
10.3 Failure to return Equipment on demand may result in legal recovery action and additional charges.
11. Governing Law
11.1 These Terms & Conditions are governed by the laws of England and Wales.
11.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.v